Privacy Policy
Your trust is our most important ingredient. We are committed to protecting your personal information and ensuring a secure shopping experience.
Data Security
We use industry-standard encryption to protect your data. Your payment information is processed through secure gateways and is never stored on our servers.
Transparency
We only collect information that is necessary to process your orders and improve your experience. We never sell your data to third parties.
1. Information We Collect
When you visit Srinika Spices or make a purchase, we collect the following types of information:
- Personal Details: Name, Email, and Phone Number provided during account creation.
- Shipping Information: Delivery address and recipient contact details.
- Transaction Data: Order history and preferences.
- Device Information: IP address, browser type, and usage patterns via cookies to improve site performance.
2. How We Use Your Information
We use your data for the following purposes:
- To fulfill and deliver your spice orders.
- To send order updates and tracking information via WhatsApp or Email.
- To provide customer support and handle returns or inquiries.
- To improve our website functionality and product offerings.
- To send personalized recommendations and farm updates (only if you have opted in).
3. Information Sharing
We do not sell, trade, or rent your personal information to others. We share your information only with trusted third-party service providers who assist us in operating our website and conducting our business, such as:
- Delivery Partners: For accurate and timely shipping.
- Payment Processors: To ensure secure transaction handling.
4. Cookies
Our website uses "cookies" to enhance your experience. Cookies are small files stored on your device that help us remember your cart items and recognize you on return visits. You can choose to disable cookies through your browser settings, though this may affect some site features.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can manage your details through your account page or contact our support center for assistance with data deletion requests.
6. Changes to This Policy
Srinika Spices may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.
Effective Date: February 20, 2024. For any questions regarding your privacy, please contact us at srinikaspices@gmail.com.